14 day returns - Tel: 1-416 572 2119-- for-- Engagement Rings and Loose Diamonds

 
ABOUT Canadian Diamond Cutters
Canadian Diamond Cutters is the Internet presence representing the strategic alliance between Diamond Exchange Ltd, Canadian Diamond Cutters and a number of De Beers site holders and International Diamond Cutters.

Diamond Exchange Toronto Inc. is a Canadian Registered Corporation

Diamond Exchange Ltd. is a public company, limited by shares and is registered under the Corporations Law of Victoria, Australia

View details at A.S.I.C ( Australian Securities and Investments Commission )

A.B.N. 78 094 401 55

Professional Memberships of shareholders, directors and associates

  • Jewellers Association of Australia

  • Gemological Association of Australia

  • Geological Society of Australia

  • New York Diamond Club

  • Australian Diamond Dealers Club

DIAMOND EXCHANGE LTD activities include:

  • Diamond Cutting Services 0.50ct to 5ct Ideal, Hearts and Arrows and commercial cut grade

  • Procurement of loose and certified diamonds on the international diamond markets for its own inventory and for its investor and jewellery trade clients;

  • Marketing of loose and certified diamonds;

  • A business consulting service for  professional advice on investment into diamond industry related listed and unlisted companies; 

  • A consulting service to mining and resource share speculators evaluating diamond exploration projects and prospecting companies in Canada and Africa.

Mission Statement

Canadian Diamond Cutters (Canada). is dedicated to delivering the highest quality certified diamonds at the absolute lowest prices available anywhere to the public in a no-pressure and comfortable environment that focuses on the needs of our consumers and educating them to that end.

What We Do

Canadian Diamond Cutters (Canada). is the exclusive online representative of a unique consortium of diamond rough dealers, miners, diamond cutters and diamond dealers that are dedicated to giving the public access to the highest quality certified loose Diamonds We bring on-line as well as person-to-person expertise to our customers along with extremely competitive pricing that fits all budgets.

Our combined inventories are very extensive so we can accommodate all needs - we have a wide range of carat sizes and colour/clarity combinations for all diamond shapes, rounds, fancies and fancy coloured diamonds. We are seasoned professionals who work closely with you to select the right diamonds just for you and your loved ones. You can search and examine our inventory, then call one of our representatives at one of the listed locations and discuss your options or reserve an appropriate time to view your diamond. It's easy, hassle-free, and cost-effective!

Our prices are the lowest available anywhere to the public and so we have adopted our one price policy. You can always be sure that you are offered the lowest price available for your diamond with Canadian Diamond Cutters (Canada)..

Upgrade

Diamond Exchange offers a lifetime upgrade policy on all Round Brilliant, Ice Square Ideal Cuts and Princess cuts that are graded by us as Ideal Cut, Excellent Cut, Very Good Cut, Premium Cut, and International Fine Cut.

You may upgrade the diamond/s purchased at Diamond Exchange limited at any time during your lifetime. The upgrade diamond or purchase should be at least 20% (twenty percent) more expensive than the original purchase. The full purchase price of the original purchase will be credited to your new purchase once the original purchase has been inspected and verified by an independent and suitably qualified valuer.

Payment Options

Most diamonds are purchased by Wire Transfer, this is the accepted method of payment and the majority of our business is conducted in this way.

Certified Bank Checks, Money Orders or Personal Checks are also accepted and in the case of a personal check the diamond will be shipped after funds have cleared which generally takes between 5-7 business days.

We accept payment in Cash, Bank Guaranteed Cheque, Wire Transfers third party Escrow and major credit cards. (Currently Visa, MasterCard and Bankcard. AMEX to follow soon)

 

Contact Details

DiamondExchange Toronto Inc.
27th Floor
Canada Trust Tower
161 Bay Street
Toronto, M5J 2S1
CANADA

Shipping

FedEx Overnight Priority shipping on all orders totalling more than US$10,000. All purchases made with Diamond Exchange Ltd. are shipped with our preferred partner  Fedex Overnight Priority service and will arrive within 24 hours upon confirmation of payment in cases where purchases where made from on-shore stock. In the case of virtual (Off-shore) purchases from our strategic holding stocks delivery is usually around 10 to 14 days. 
 

 

Note: From time to time deliveries can be delayed by customs clearance backlogs.

Refunds and Returns

Your diamond may be returned for a full refund, for any reason, within 14 days of the date the diamond was shipped provided the diamond is accompanied by The ORIGINAL COPY OF THE MATCHING AND/OR IDENTIFYING CERTIFICATE(s). Returns not accompanied by all of their original documentation WILL NOT BE HONOURED. All diamonds must be in new condition without having been altered in any way.

Canadian Diamond Cutters, Diamond Exchange Ltd or DiamondExchange Toronto Inc.will refund the purchase price of the diamond returned within the time-frame and manner specified above, LESS ORIGINAL SHIPPING COSTS. The refund shall be made in the same form of payment the original purchase was made. For example, the refund will be a credit back to the purchasing credit card, or wire transfer, etc.

NOTE: YOU MUST OBTAIN A "RETURN MERCHANDISE AUTHORIZATION (RMA)" CODE FROM Diamond Exchange Ltd or DiamondExchange Toronto Inc. BEFORE RETURNING DIAMONDS. WE WILL NOT ACCEPT ANY RETURNS WITHOUT AN RMA. THE RMA NUMBER MUST BE WRITTEN ON YOUR ORIGINAL INVOICE AND ON THE RETURN SHIPPING LABEL. ANY DIAMONDS RETURNED WITHOUT AN RMA WILL BE REFUSED. ALL RETURNS SHOULD BE SENT TO:

 

DIAMONDS MUST BE SHIPPED POSTAGE PREPAID VIA REGISTERED MAIL OR Canada POST PARCEL SERVICE AND INSURED FOR THE FULL PURCHASE PRICE. Diamond Exchange Ltd or DiamondExchange Toronto Inc. IS NOT RESPONSIBLE FOR ANY RETURNED DIAMOND THAT IS NOT SENT IN THE MANNER SET FORTH ABOVE.

PRIVACY POLICY

A privacy policy is your guarantee that any personal information given to Diamond Exchange Ltd or DiamondExchange Toronto Inc. will remain private. Any personal information gathered will never be sold to any third party for any reason. Diamond Exchange Ltd or DiamondExchange Toronto Inc. only collects personal information from customers in order to process billing and fulfil orders. Diamond Exchange Ltd or DiamondExchange Toronto Inc. is committed to keeping your personal information private.

Verify your identity for payment authorization;
Ship your order to you;
Contact you regarding your order status;
Personalize your shopping experience;
Send you helpful information from Diamond Exchange Ltd or DiamondExchange Toronto Inc; and generate anonymous statistics.
Your personal information will only be shared with the party through whom your product is shipped. This shared personal information includes all the following:

your name;
your street address;
your telephone number; 
Your personal information is not distributed to mailing-list firms

If you believe you have found a better price elsewhere you can still enjoy the benefits and prestige of a Diamond Exchange Purchase.

Canadian Diamond Cutters is able to match or better virtually any certified diamond price offered in Canada or USA.

BBB Accredited Business
14 Day return policy
Charity Donations
Conflict free
Upgrade Policy
Fedex Shipping
Price
Quality
Service
Talk to experts
In House grading dept to verify all diamonds prior to shipping
New Location!
Our Brisbane Australia office is now open at the Riverside Centre. Contact 1-300 66 19 20 for an appointment.

Canada Offices
Three new Diamond Exchange offices have opened in Canada, expanding the Toronto Canada Head Office.

London Office
A new Diamond Exchange office is opening in London in early 2008.

 
 
Copyright 2003 Canadian Diamond Cutters All Rights Reserved Corporate offices: Located in Toronto Canada